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VNZ Hands policy

Terms of Use

Basic rules for using the VNZ Hands volunteer portal responsibly.

Last updated: July 1, 2026

Appropriate use

The portal is provided for VNZ volunteer coordination, online assignments, Visit Zimbabwe preparation, member coordination, and local volunteer ID verification. Users must provide truthful information and use the platform in a respectful, lawful, and safeguarding-conscious manner.

Accounts

You are responsible for keeping your login details secure and for activity on your account. Notify VNZ if you believe your account has been accessed without permission.

Applications and assignments

Submitting an application does not guarantee selection. VNZ may review suitability, availability, safeguarding requirements, and assignment needs before confirming participation.

Content and documents

Users must not upload harmful, misleading, unlawful, or unrelated content. Documents shared through the portal should be relevant to the requested volunteer process.

Changes and availability

VNZ may update platform features, policies, assignments, and access rules as the programme develops. The platform may occasionally be unavailable for maintenance or technical reasons.